Wilson Premier Hyundai Bill of Rights

Hello! My name is Doug Wilson, owner of Wilson Premier Hyundai. I wanted to take a moment today to thank you for your internet inquiry, and to share a bit about a matter that is very dear to my heart: our customers.

Here at your Hyundai dealership serving Jackson, MS, we believe that our customers are the very heartbeat of our organization. Every person who interacts with our dealership should feel the gratitude and appreciation we have for them--no exceptions. In keeping with that spirit of great customer service, we have designed this bill of rights for you. These are some of the simple things that you can expect from us each and every time you visit one of our showrooms or speak with one of our associates on the phone or online.

We Believe Relationships are Precious

We promise to make your car buying experience a truly memorable one by exceeding your expectations. That means that you'll be treated in a professional and courteous manner every time. We will never push or rush you into a decision you are uncomfortable with. Each and every time you interact with any of our staff, we promise to treat that moment in a way that conveys the appreciation we have for you as our customer.

Your Time is Valuable

We promise to respect your time. Whether it's in our showroom, in our Hyundai service center near Jackson, MS, or in correspondence before you come in to see us, we promise to get you the information you need in as timely and efficient manner as possible.

Truthfulness is Required

We promise to openly answer our customers' questions, providing any and all information that might be relevant to their buying decision. The reason is that we want to help you find the car that best fits your needs, not our pocketbook.

Details Matter

Finally, we promise to do things right the first time. If you need a price, we will provide it for you. You have the right to expect things to be as close to perfection as we can get. From the paperwork you sign to the explanation of the features of your car, our commitment is to delight our customers at every opportunity. If a mistake does happen, as it might, we promise to correct it quickly and at your convenience--even if that means bringing the car to you.

If you feel that our team fails to live up to this bill of rights in any way, I invite you to contact me directly by emailing me at doug@wilsonautos.com. You can also contact Wilson Premier Hyundai online or by calling us directly at (888) 596-1348. Again, thank you for your inquiry. We look forward to having the opportunity to earn your trust and your business very soon.